Policies & Procedures

CANCELLATION POLICY

Please note that 12 hours notice is required for cancellation of a single class. Missed classes without the appropriate notice will be charged as if attended. Class cancellation can be done online.

If you choose to sign up for the waitlist you can be added to the class up to 2 hours prior to the class beginning. Please be sure to remove yourself before the 12 hour deadline if you do not want to be available for a last minute opportunity.

STUDIO ETIQUETTE

Please arrive at least 10-15 minutes prior to class to find parking, sign in and familiarize yourself with the studio. Classes are subject to room capacity. Clients will not be allowed into the class beyond the first 5 minutes.

If you are running late or know you are unable to attend class please advise the studio.

Come well hydrated and eat lightly 2-3 hours prior to your class

Be sure to advise your teacher if you have any injuries, medical conditions or are pregnant.

Please keep low voices in the studio while classes are in session.

Please leave valuables and personal belongings at home. Kondi Fitness is not responsible for lost or stolen items.

The studio is a fragrance free zone so please refrain from wearing perfume or heavily scented body products, as some clients are highly allergic.

Cell phones must be turned off or on silent while in the studio. Phones are not permitted into the studio during classes. If you need to take a call please excuse yourself from the studio.

Please refrain from going barefoot in the studio. We require all clients to wear socks for all Callanetics classes. For TRX, HIIT, and Combo classes, clients must have proper footwear. Clients without proper footwear will not be allowed in the class for safety reasons.

TERMS & CONDITIONS

Class Reservation Policy : Classes are posted 30 days in advance and are available for sign up online. We highly reccommend online reservations for classes, as it is the most convenient method for reserving and will guarantee you a spot.